What happens when a smart meter gets installed?

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Smart meter installation needs to be done by a certified electrician. When you sign up to Amber, we'll work with metering companies to coordinate your installation. Once you've got a date for installation, the electrician will remove your old meter and install the new one in the same spot. This might involve you losing power for a little while (usually less than an hour). Once everything is working, you’re good to go with, and we can start giving you real wholesale prices for your usage.
 
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