What happens when a smart meter gets installed?

Smart meter installations needs to be completed by a certified electrician. When you sign up to Amber, we'll work with metering companies to coordinate your installation. Once you've got a date for installation, the electrician will remove your old meter and install the new one in the same spot. This might involve you losing power for a little while (usually less than an hour).

Once your smart meter is installed your usage data should start appearing in the Amber app within 72 hours. Once that happens you’re good to go - we can start passing through real-time wholesale prices for your usage. 🙌
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