Amber is a totally different way to buy electricity.
So we want to make sure that you understand exactly what you can expect to pay.
With Amber we pass through the true wholesale cost of electricity (with no retail markup) with our subscription fee being our only margin for running the business.
With the wholesale cost of electricity being the generation price of power and the cost of responsibly and reliably getting this power to your home.
This wholesale cost can be split into 2 parts:
1. Real-time wholesale usage charges (¢/kWh costs)
With Amber, the price you pay for electricity is adjusted every 30 minutes based on the current wholesale price.
Amber’s wholesale price is made up of the following components:
Base wholesale price (Generation Costs) - the direct price we pay the electricity generators for their energy. This price changes every 30 minutes, based on supply & demand.
Network usage costs (Delivery Costs) - a set price per kWh we must pay to use the poles and wires, and pay the people who maintain them (they’re called your local “network” in energy industry lingo).
Other costs - regulatory compliance costs, carbon offset costs, and a half a cent per kWh hedge used to fund our fair pricing guarantee.
We pass through these wholesale prices at the cost of supplying this power to your home, with no retail markup.
That’s what makes us different.
an example of cost breakdown for a base wholesale price of 10¢/kWh
2. Wholesale daily supply charge (¢/day)
The second part of the Amber price is a fixed daily charge. This includes daily network charges (an additional daily payment for use of the poles and wires) and metering costs.
3. Amber’s monthly subscription fee ($/Month)
Finally, you include Amber's monthly subscription fee. If you're looking for a daily breakdown, take your monthly fee and divide by the number of days in the month.
Solar exports with Amber(¢/kWh)
Amber treats you like a big solar generator, meaning your Feed-in Tariff varies depending on when you export power, and you’ll receive more during summer when wholesale prices are usually higher.
More common questions: