How do you charge me before I have a smart meter installed?

Until we install your smart meter there will be two things to note. The first is because your basic meter can not send data remotely we need to wait for someone to complete a manual meter read which happens every 3 months, therefore you will be invoiced quarterly rather than monthly as with a smart meter.
The second is that we do not have your energy usage broken into 30 minute segments like we do with a smart meter. Your bill will be based on your actual total usage and the estimated proportions over the day. These estimates are used by the market operator to charge us, so we just pass these costs straight through. You can read more about that here.
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