When will I be able to see my usage in the app?


If you already have a smart meter, you will be able to see your usage after we get a meter read, usually within 2 days after your cooling off period (which takes 10 business days). If you don't have a smart meter, we will need to install one for you, and that usually takes from 4-5 weeks from when you signed up. In the meantime, you will be able to check the live prices and the next 12 hours forecast.

Was this article helpful?
0 out of 0 found this helpful



Article is closed for comments.