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Signing up

How to sign up to Amber and common questions about the transfer process

Onboarding process

  • What is the onboarding process?
  • Why do you need my personal details?
  • What happens when I sign up for a property I am moving in to?
  • I already have a smart meter. Do I need a new one?
  • How do I sign up?
  • Do I need to tell my current retailer I'm leaving?
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General Questions

  • Does it cost anything to switch to Amber?
  • My building has an embedded network. Can I still sign up?
  • How does Amber work with Controlled Loads?
  • I have life support equipment, can I sign up?
  • What if I want to leave Amber?

Our plans

  • What plans do you offer?

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Amber passes through wholesale electricity prices directly at the cost to us, this includes: wholesale energy costs, hedging costs, network charges (per kWh and per day), metering costs, environmental costs and carbon offset costs.
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© Amber Electric Pty Ltd ABN 98 623 603 805
The retailer and provider of energy to customers of the Amber energy product is Energy Locals Pty Ltd ACN 606 408 879, a licensed electricity retailer (trading under business name Amber Electric Retail Services)